Joan Helfman is a skilled UX writer and content creator with extensive experience in developing intuitive and engaging content across various digital platforms. Currently a UX Writer at CarGurus since June 2022, Joan's focus is on crafting content that enhances user experience. In parallel, as a Content Writer for Family of Women, Joan researches and produces self-help training modules and workshops aimed at improving relationship skills for women. Previous experience includes a Senior UX Writer role at IBM, where Joan created educational materials related to cloud services, and a Creative Director position at Joan Helfman Copywriting, emphasizing strategic content development for diverse clients. Educational background includes a Bachelor of Business Administration in Marketing from the University of Michigan's Stephen M. Ross School of Business.
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