Erica Panah currently serves as the Director and Chief of Staff for Cloud Operations Resilience Engineering at Capital One, a position held since April 2024. Prior to this role, Erica served as a Senior Strategy Consultant and in various capacities including Senior Specialist in Operational Excellence and Chief of Staff at Volkswagen of America, Inc. from August 2018 to March 2024. Erica's earlier experience encompasses roles as an Executive Assistant at The AES Corporation and as a Projects Group Coordinator and Chief of Staff at RJI CAPITAL (UK) LIMITED. Additional positions held include External Relations Specialist at Freedom House and various roles with the U.S. Department of State. Erica earned a Master of Arts in International Economics from Johns Hopkins School of Advanced International Studies and a Bachelor of Arts in International/Global Studies from the University of Wisconsin-Madison, coupled with an academic year in Freiburg at The University of Freiburg.
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