Paula Almeida is an experienced SAP AMS Service Delivery Lead focusing on HCM and Payroll, with over 20 years in the field. Paula currently coordinates services at Capgemini, where they have been involved in numerous application management services, implementation projects, and the enhancement of service delivery, ensuring client needs are met and SAP environments are stable. Throughout their career, Paula led functional and technical teams, managed contracts and SLAs, and played a key role in process optimizations and training, with certifications in SAP HCM and SuccessFactors Employee Central.
Location
São Paulo, Brazil
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