Capacity is an AI-powered support automation platform that connects your entire tech stack to answer questions, automate repetitive support tasks, and build solutions to any business challenge.

Software

Capacity

Capacity's headquarters in University City, MO, United States

David Karandish

Kathryn Love

Julia Dalton

Steve Frederickson

Nigel Quinnin

Karaline Venezia

Tim Yeadon

Jeremy Burrows

Marcus Alexander

The Software Engineering team at Capacity is responsible for designing, developing, and maintaining the AI-powered support automation platform. This team ensures seamless integration with various tech stacks, enhances system reliability, and develops features to automate repetitive tasks and tackle business challenges. Members collaborate to innovate and optimize backend services, user interfaces, and overall system performance.

Software Engineering

The Sales and Customer Success Team at Capacity is responsible for driving revenue growth and ensuring customer satisfaction. They achieve this by acquiring new clients, managing existing accounts, and providing ongoing support and strategic guidance to maximize the value of Capacity's AI-powered support automation platform. Team members collaborate closely to answer client inquiries, automate repetitive tasks, and develop tailored solutions that address specific business challenges.

Sales and Customer Success Team

The Leadership Team at Capacity drives the strategic direction and overall vision of the company, overseeing key functions such as product development, customer success, and financial management. This team collaborates to ensure alignment across departments, optimize operational efficiencies, and foster innovation within the AI-powered support automation platform, ultimately enhancing customer experiences and driving business growth.

Leadership Team

The Marketing and Revenue Operations team at Capacity focuses on driving growth through strategic marketing initiatives and optimizing revenue processes. The team works on planning and executing marketing campaigns, managing channel partnerships, analyzing revenue data, and ensuring seamless integration between marketing strategies and sales operations to enhance overall business performance.

Marketing and Revenue Operations

The Operations team at Capacity oversees the implementation and optimization of internal processes, ensuring seamless integration and functionality of the company's AI-powered support automation platform. They manage IT business applications, drive strategic corporate development, and enhance business operations to support the company's growth and efficiency.

Operations

The Product Management and Development team at Capacity oversees the end-to-end lifecycle of the company's AI-powered support automation platform. They collaborate closely to define product vision, prioritize feature development, manage engineering processes, and ensure seamless integration across the tech stack to address business challenges effectively.

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Capacity

Org chart

Teams

Software Engineering

Sales and Customer Success Team

Leadership Team

Marketing and Revenue Operations

Operations

Product Management and Development

Offices

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Capacity

Org chart

Teams

Software Engineering

Sales and Customer Success Team

Leadership Team

Marketing and Revenue Operations

Operations

Product Management and Development

Offices

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