Claudia Alexandra Carlos La Fuente is an HR Coordinator and QA Customer Service professional with over a decade of experience in customer support, quality assurance, HR, and administrative operations across diverse sectors, including corporate, healthcare, and NGOs. Claudia has managed large-scale projects with 100% accuracy, streamlined processes to enhance efficiency, and developed tracking systems for performance evaluation. Currently, they coordinate HR and people operations for customer service teams, ensuring compliance and supporting employee experience, while also being involved in ongoing ESL studies. Previous roles include providing training, support during electoral processes, and developing youth training programs in various organizations.
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