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Katarina M. has over a decade of experience in IT and telecommunications, working with companies such as Bulb Tech and Hrvatski Telekom. Katarina is currently the Project Delivery Director at Bulb Tech, leading the implementation of CEMPRESSO, a cutting-edge customer experience management software platform. At Hrvatski Telekom, Katarina held various roles such as IT Solution Designer and Network Production Specialist, demonstrating their expertise in service assurance, network management, and solution architecture. Katarina M. holds a Master's Degree in Computer Systems Networking and Telecommunications from the University of Zagreb.