James Cuthell is currently the Senior Manager for Group Collections & Recoveries at BT, responsible for overseeing collections and recoveries across all customer segments. With 22 years of experience in the telecommunications, utilities, and automotive industries, they have led large multi-site teams and have a strong background in credit risk and fraud management. Previously, James served as the Group Head of Fraud Prevention at BT and held various leadership roles at EE and T-Mobile. James also holds a Post Graduate Diploma in Global Strategic Outsourcing with distinction and is an Honorary Fellow of the National Outsourcing Association.
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Stanford, United Kingdom
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