Jennifer Fitzmaurice currently serves as the EVP of Customer Experience at BSN SPORTS, focusing on transformational customer advocacy across various segments. Prior to this role, Fitzmaurice was the Vice President of Innovation and IT Operations at Varsity Brands, where responsibilities included overseeing strategic operations and project management. Fitzmaurice held multiple leadership positions at AT&T over nearly two decades, including AVP roles in Project Program Management, Training, and Customer Experience, where initiatives improved consumer interactions and employee engagement. Fitzmaurice holds a Master's degree in Business Administration from Saint Louis University and a Bachelor's degree in Mathematics from Missouri State University.