Naeem Khan is an experienced professional in customer service within the energy industry, currently serving as a Customer Resolution Agent at British Gas since November 2021. Previously, Naeem held the position of Senior Energy Associate at Igloo Energy and served as an Appeals Investigator for Transport for London/Capita. Naeem's career also includes roles in telesales and customer service at Kite Packaging, TSYS, Sitel, and River Island. Naeem possesses extensive knowledge of energy systems and processes, demonstrating strong communication skills across various channels and a commitment to supporting vulnerable customers. Naeem holds a Bachelor of Science degree in Psychology from the University of Leicester.
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