Cuong Phan currently holds the position of Teaching Operations Manager at British Council, beginning in November 2023. Prior experience includes serving as Operations Manager at the World Mosquito Program from July 2020 to November 2023, and R&D Manager at ReadingStar Vietnam from July 2016 to July 2020, focusing on a curriculum that integrates English learning with 21st-century skills. At iSmart Education, from August 2012 to July 2020, Cuong Phan worked as a Master Trainer, developing teaching materials for English and STEM programs, and as Associate Director, Academic, responsible for planning and executing academic plans. Earlier roles include Academic Manager at AROMA and various positions at Profiles International Vietnam. Cuong Phan earned a BA in English and a Bachelor's degree in Language Interpretation and Translation from Hoa Sen University.
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