Lucas Romero is a Senior Enterprise Customer Success Manager at Braze, currently leveraging their experience to enhance customer engagement and satisfaction. Previously, Lucas managed customer success at E-lastic, focusing on after-sales metrics across various regions. They held leadership roles at AIESEC, including President and Director of Global Talent Internships for Foreigners, where they developed strategies for customer experience and partnership negotiations. Lucas has also been involved in international consulting and corporate sales, contributing to their holistic understanding of customer needs and market dynamics. As a student of International Relations, they are interested in multinational cooperation strategies.
Location
São Paulo, Brazil
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