Jeremy Ragsdale is a Senior Manager of Technical Solutions Engineering at Braze, where they focus on enhancing customer engagement through technical excellence. They previously served as a Principal Solutions Architect at Salesforce from 2012 to 2022, where they managed and mentored consultants while providing technical guidance and support. Jeremy has held various roles at Salesforce, including Associate Principal Technology Architect and Sr. Consultant, Technical Architect, demonstrating expertise in data, scripting, and API integrations. Earlier in their career, they contributed as a Sr. Developer at ConocoPhillips and as a Sr. Analyst in System Analysis at Gilead Sciences. Jeremy holds a BEng in Electronic Engineering from the University of Southampton.
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