Cathy Mathieu is a seasoned Technical Support Software Engineer with extensive experience in the technology sector, currently serving at Brain Corp since September 2018 in various technical support roles. Prior to this, Cathy worked at Dimension Data as a Tier 2 Unified Communication Engineer, specializing in Cisco-centric technical support and collaboration technology. Experience at NWN Corporation included roles as a NOC engineer and Cisco IP Telephony Implementation specialist, focusing on enterprise networking, VoIP phone installations, and configuration. Additional experience includes providing IT support and mentoring roles at Bunker Hill Community College, where Cathy engaged with diverse student populations to promote academic success. Cathy holds two Associate degrees from Bunker Hill Community College in Computer Information Technology, focusing on Network Technology, Administration, and Database Programming.
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