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Sylvain Loiseau is a seasoned professional with diverse experience spanning multiple sectors, including education, technical support, and multimedia. Notable roles include Professor at the Ministère de l'Éducation nationale, where Sylvain designed and conducted pedagogical activities, and Technical Project Manager at Crossknowledge, focusing on user experience design and documentation. As a Technical Support Advisor at ARPÈGE SAS and Bodet Software SAS, Sylvain managed client relations and resolved technical incidents. Additional experience includes positions as a Technical Writer at WStore and a Multimedia Advisor at Le Cube, emphasizing web design and e-learning. Sylvain's educational background includes a Master's in Multimedia from Université Paris 8 and degrees in Law and Documentation from Université d'Angers and Université Bordeaux Montaigne, respectively. Currently, Sylvain is involved as an e-learning designer and trainer at Kelio.