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Sophia Zerkle is the current Director of Customer Success at Boardable, where they focus on enhancing customer experiences and ensuring retention goals are met. With over five years of experience in client relationship management, Sophia has successfully nurtured key relationships and managed strategic projects across various roles, including RVP of Customer Success at Seismic and Marketing Performance Manager at Valve + Meter. Sophia holds a Bachelor’s degree in Communication and Media Studies from Azusa Pacific University, and has a proven track record in developing innovative solutions and collaborative strategies in customer success.