For three quarters of a century, Blue Cross and Blue Shield of Kansas City (Blue KC) has been the health partner people can trust.

Insurance

Blue Cross And Blue Shield Of Kansas City, Inc.

Blue Cross And Blue Shield Of Kansas City, Inc.'s headquarters in Kansas City, MO, United States

Erin E. Stucky

Amber Mustard

Greg Sweat

Michael McComb

Barb Cross

Jenny Housley

Philip Bowling

Kim White

Scott McAdams

Mark Newcomer

Christa K. Dubill

Brian Burns

Rebecca Martin

Gratia Carver

Scott Cenfetelli

Christina Lively

Cheryl D. Alston

Anne D. St. Peter

Gordon E. Lansford III

John A. Spertus

Michael G. Valentine

Russell W. Kohl

Alise G. Martiny

Thomas T. Tsang

Kent S. Marquardt

The Customer Engagement and Support Team at Blue Cross and Blue Shield of Kansas City focuses on fostering strong relationships with clients and members by providing exceptional support and personalized service. This team enhances customer experiences by addressing inquiries, facilitating account management, and promoting health plan solutions, ensuring that each member receives the care and support they need. Through collaboration and innovation, they strive to build trust and improve overall customer satisfaction in health care.

Customer Engagement and Support Team

This department focuses on building and maintaining the infrastructure and systems necessary for collecting, processing, and analyzing data.

Data Engineering

The Operations and Project Management Team at Blue Cross and Blue Shield of Kansas City, Inc. is responsible for optimizing service delivery and improving operational efficiency within the organization. This team oversees project management initiatives, quality assurance processes, and client engagement strategies, ensuring a seamless experience for both providers and members. Additionally, they analyze performance metrics and implement process improvements to enhance overall service quality while supporting various departments in achieving their operational goals.

Operations and Project Management Team

The Leadership Team at Blue Cross and Blue Shield of Kansas City, Inc. is responsible for setting the strategic direction and overseeing the overall operations of the organization. This diverse team of executives collaborates to drive innovation in healthcare solutions, ensure financial stability, uphold compliance and risk management, enhance employee engagement, and foster community engagement, all while maintaining a commitment to providing trusted health services to their members.

Leadership Team

The Technology and Information Systems Team at Blue Cross and Blue Shield of Kansas City, Inc. is dedicated to enhancing the organization's digital infrastructure and services. This team focuses on developing and maintaining robust IT solutions, ensuring data integrity, optimizing user experience, and implementing cloud technologies. By collaborating across various roles, they aim to support the health partnership mission through innovative technology that improves operational efficiency and member engagement.

Technology and Information Systems Team

This department focuses on the design, development, and implementation of software solutions.

Software Development

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Blue Cross And Blue Shield Of Kansas City, Inc.

Org chart

Board & advisors

Teams

Customer Engagement and Support Team

Data Engineering

Operations and Project Management Team

Leadership Team

Technology and Information Systems Team

Software Development

Offices

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Blue Cross And Blue Shield Of Kansas City, Inc.

Org chart

Board & advisors

Teams

Customer Engagement and Support Team

Data Engineering

Operations and Project Management Team

Leadership Team

Technology and Information Systems Team

Software Development

Offices

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