Pedro Daniel Lacruz, MBA, LSSBB, is a Continuous Improvement Business Consultant with extensive experience in project management. They delivered client engagements at Insite Managed Solutions, focusing on enhancing areas such as Customer Experience and Operational Performance. As a Process Improvement Consultant at KeHE Distributors, they applied Operational Excellence principles to optimize customer care processes. Currently, they serve as a Sr Process Engineer at Florida Blue, implementing process improvement methodologies for digital sales tools. Pedro is pursuing advanced degrees in Business Strategy & Environmental Management and holds a Bachelor's degree in Economics.
Location
Jacksonville, United States