Pauline Richard has held various roles in companies such as Bloom & Wild, Lifebit, Cera, Sensimat Systems, and Sogang Language Program. With a background in Biological Sciences, Pauline has experience in CRM, operations, sales, and teaching English as a foreign language. As Head of CRM & Loyalty at Bloom & Wild, Pauline oversees customer relationship management and loyalty initiatives. At Lifebit, Pauline served as Head of Operations, contributing to the development of a platform integrating computation with omics data. In their role at Cera, Pauline utilized digital and AI technology to improve social care services. Through their diverse experiences, Pauline has developed strong leadership and operational skills.