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Eric Ness is a Lead AI/ML Engineer at Blank Metal, where they build systems that leverage AI and ML to enhance business operations for clients. With a Master of Science in Predictive Analytics from Northwestern University, they have extensive experience in machine learning, data engineering, and software development across various industries. Previously, Eric held senior positions at C.H. Robinson and When I Work, leading projects that significantly improved operational efficiency and prediction accuracy. They have also contributed to the advancement of MLOps within their organizations and are well-versed in cloud platforms like AWS and Azure.