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Omar Kas is a mechanical engineering graduate currently pursuing a Bachelor's Degree in Mechanical Engineering at the Higher Colleges of Technology. With over 8 years of experience in technical and customer service roles, they have worked as a Customer Happiness Consultant at various organizations, including MSME Group, Premium Service, and Al Yalayis Government Transactions Center. Omar's expertise includes design software and programming languages, along with certifications in project management, health and safety, and SolidWorks. Currently, they serve as a Technical Support Engineer at Hilti Emirates, where they provide engineering services and collaborate with cross-functional teams to enhance project execution and safety standards.