John Raycroft is an experienced professional in customer experience and technology management, currently serving as the Manager of CX Programs and Technology at Binance.US since March 2022. Prior to this role, John held the position of Customer Experience Program Manager at the same company. With a solid background at Merge Solutions, LP from October 2014 to March 2022, John started as an Applications Analyst and progressed to Implementation Manager. Previous experience includes a brief tenure as a Financial Analyst at Entergy and consulting work at BOI Consulting, LLC. John holds a Bachelor of Business Administration (BBA) in Management Information Systems from the University of Oklahoma, earned between 2007 and 2011.
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