Padma Prasad is a Strategic Customer Experience Leader with extensive experience in managing customer insights and transforming feedback into actionable strategies. Having worked at various companies including Upwork and BILL, Padma has excelled in roles such as Manager of Customer Experience and Insights and Senior Staff, Customer Experience and Insights Manager. Currently, Padma is a CX Member at Women in CX™ and continues to drive impactful changes in customer experiences. Padma holds a Master’s Degree in Management Information Systems from Wilmington University and a Bachelor's Degree in Computer Science from Jawaharlal Nehru Technological University.
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San Francisco, United States
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