Leading a successful professional service firm is an art. Running a profitable firm is a business. They understand this because their founder ran an IT Consulting firm for over 15 years. He grappled with the same challenges that professional service firm owners face today.

BigTime Software delivers real-time, metrics-driven time tracking, billing and project management for more than 2,000 professional firms, tracking over $2 billion (USD) worth of billable time each year.

Software

BigTime Software

BigTime Software's headquarters in Chicago, IL, United States

Brian Saunders

Martha Mathers

Rich Dube

Steven Schneider

Sean Dondanville

Lauren Hill

Richard Dube

Julianne Zhang

Ashley Quisol

Melissa Ryan

The Customer Success and Implementation team at BigTime Software is dedicated to ensuring that clients maximize the value of their software solutions. They work closely with customers during the onboarding process, providing tailored support and training to facilitate seamless implementation. Additionally, the team proactively engages with existing clients to enhance user experience, address concerns, and drive product adoption, ultimately fostering long-term relationships and contributing to client satisfaction and retention.

Customer Success and Implementation

The Engineering Team at BigTime Software is responsible for developing and maintaining innovative software solutions that streamline time tracking, billing, and project management for professional service firms. Comprising skilled roles such as software engineers, a systems engineer, and a UX designer, the team collaborates to enhance product functionalities, ensure high-quality user experiences, and implement robust systems that support over 2,000 firms in optimizing their operations and maximizing profitability.

Engineering Team

The Sales and Revenue Operations team at BigTime Software is responsible for driving the company's sales strategy, optimizing revenue processes, and enhancing customer experiences. They work collaboratively to ensure alignment between sales forecasting and operational efficiencies, supporting a seamless journey for clients from initial engagement to billing. This team leverages metrics and insights to maximize profitability and streamline sales execution across various market segments.

Sales and Revenue Operations

The Leadership Team at BigTime Software is responsible for setting the strategic direction and vision of the company, ensuring alignment between business goals and operational execution. Comprising the founders and key executives, they leverage their extensive industry experience to drive innovation, foster growth, and enhance the value of the company's services for professional firms, while also overseeing financial health and organizational development.

Leadership Team

The Sales and Marketing team at BigTime Software is dedicated to driving revenue growth and enhancing brand visibility for the company's time tracking and project management solutions. This team strategically engages large accounts, develops targeted marketing initiatives to advocate for customer success, and creates compelling content that showcases the value of their software, ensuring professional service firms can effectively manage their operations and improve profitability.

Sales and Marketing

The Finance and Accounting team at BigTime Software is responsible for managing the company’s financial health by overseeing budgeting, forecasting, and accounting practices. They ensure accurate billing and collections for clients, maintain financial records, and provide insightful analysis to support strategic decision-making. With a focus on metrics-driven performance, this team plays a critical role in enabling the company to operate efficiently and profitably.

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BigTime Software

Org chart

Teams

Customer Success and Implementation

Engineering Team

Sales and Revenue Operations

Leadership Team

Sales and Marketing

Finance and Accounting

Offices

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BigTime Software

Org chart

Teams

Customer Success and Implementation

Engineering Team

Sales and Revenue Operations

Leadership Team

Sales and Marketing

Finance and Accounting

Offices

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