Big Y is a family owned and family oriented retail food company serving people's at home food needs. Our goal is to exceed our customer's evolving expectations by constantly seeking better ways to create and deliver World Class service and value.

Grocery

Big Y

Big Y's headquarters in Springfield, MA, United States

This department handles all customer-facing roles related to sales and service interactions.

Customer Service

The Sales and Marketing team at Big Y is responsible for driving sales growth and enhancing customer engagement through effective marketing strategies. This team manages various product categories, implements promotional activities, and ensures optimal retail pricing. By leveraging data-driven insights and creative storytelling, they aim to exceed customer expectations and deliver world-class service and value.

Sales and Marketing

This department focuses on assisting customers with inquiries, resolving issues, and providing support to enhance the customer experience.

Customer Support

This department manages the pharmacy operations and oversees medication dispensing and services.

Pharmacy Services

This department oversees the management and development of retail store locations, ensuring operational efficiency and customer satisfaction.

Store Operations

The Customer Service Team at Big Y is responsible for ensuring a seamless and pleasant shopping experience for all customers. This includes handling customer inquiries, resolving complaints, and overseeing the smooth operation of the front end and night operations to consistently deliver World Class service and value.

��

People (31)

Jobs (0)

Other teams

Sales and Marketing

Customer Support

Pharmacy Services

Store Operations

Customer Service Team

��������

People (31)

Jobs (0)

Other teams

Sales and Marketing

Customer Support

Pharmacy Services

Store Operations

Customer Service Team

��