BIG direkt gesund is he first online and direct insurer in Germany, covering over 400,000 people in a decidedly non-traditional way, using the Internet, 24 hour customer service, and an extensive range of increased benefits to engage its members. As the first direct health insurance fund in Germany BIG has pursued a consistently well-consideredand straightforward concept from the very start: that of the direct principle. This way we save costs. The idea behind BIG can be described quite quickly: a consistent online focus and a new quality of service. We have no need of expensive branch offices and instead BIG uses modern methods of communication. Low administrative costs, excellent value for money and outstanding service are the conclusive result. BIG views itself as a health logistics expert. This means: innovative services for the individual and modern, sustainable concepts for the system overall. The prime focus is on optimum provision of health care. At the same time they want to offer their policyholders opportunities for savings and useful extra benefits. The subject of preventive care is also a special priority for us: since this is how to promote health in a targeted way, illnesses are prevented and the burden on the health care system is lessened. Flat hierarchy structures and a modern staff concept make BIG flexible: decisions can be taken quickly and without a lot of bureaucracy, the clear structure promotes a business attitude and encourages individual members of staff to act resourcefully. This is why each individual at BIG has a sense of responsibility for the success of the whole company.

Health Care

Health Insurance

Insurance

BIG direkt gesund

BIG direkt gesund's headquarters in Dortmund, Germany

This department focuses on strategic customer engagement and management to enhance client relationships and service delivery.

Customer Management

This department manages employee relations, recruitment, and personnel development.

Human Resources

This department oversees the planning and execution of marketing strategies to promote products and services effectively.

Marketing Management

This department focuses on developing and managing conversational AI solutions to enhance interactions and services.

Conversational AI

This department is responsible for overseeing and coordinating healthcare services and patient management solutions.

Healthcare Management

This department oversees the management and security of user identities and access within the organization.

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People (5)

Jobs (0)

Other teams

Human Resources

Marketing Management

Conversational AI

Healthcare Management

Identity Management

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People (5)

Jobs (0)

Other teams

Human Resources

Marketing Management

Conversational AI

Healthcare Management

Identity Management

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