Yordan Georgiev is currently a System Support Engineer at BICS, specializing in support for the MyBICS platform through Salesforce and internal tools while managing customer accounts and communication. During a tenure at Infopulse, Yordan held positions as both a Middle Service Engineer and System Admin, focusing on customer support and technical management of the MyBICS platform. Previous experience includes serving as a Customer Support Engineer at Tek Experts, where Yordan engaged with users to troubleshoot issues and maintain documentation, and as a Customer Support Specialist at Sixty K Ltd, providing high-quality customer support and enhancing language skills. Yordan holds a Bachelor's degree in Film/Cinema/Video Studies from New Bulgarian University.
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