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Conrad Troyer has extensive experience in customer service and sales, currently serving as the Director of Customer Experience at Berlin Gardens LLC since March 2012. In this role, Conrad leads the Customer Experience Team, focusing on team development and service excellence. Previous positions at Berlin Gardens LLC include Territory Sales Manager, where responsibilities involved managing a large portion of the Eastern Seaboard and maintaining dealer relationships, as well as Customer Service Supervisor and Customer Service Representative, emphasizing problem-solving and customer care. Earlier experience includes a brief tenure at Christian Aid Ministries in 2017.