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Saeksid Chansrikesorn is the Global Assistant Director of Quality and Brand Management at Banyan Group, where they develop global quality and guest experience strategies for over 90 hotels. Previously, they served as the Senior Regional Services Manager for BWH Hotels, focusing on operations and quality improvements across Asia. Saeksid's earlier roles include Total Quality Management Manager at Dusit Hotels and various positions at Accor, where they championed guest satisfaction and compliance with quality standards. They hold a Bachelor of Science in Environment from Mahidol University International College.