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Timesh Patel is the Global Head of Rates Support and EMEA Region Manager for FICC at Bank of America, where they lead the Rates eTrading and Risk Application Support team. With over 15 years of experience in the financial industry, Timesh has developed expertise in supporting global trading and risk systems. They have a strong background in delivering high-quality customer support under tight deadlines and possess excellent communication skills, engaging effectively with both technical and non-technical stakeholders. Timesh's previous roles at Bank of America and CMC Markets have further solidified their knowledge of Rates, Commodities, and FX business operations, along with relevant technologies such as KDB and AMPS.