Philip D'Silva is currently the VP and Head of Fulfillment at Bank of America in Singapore, where they focus on process improvements and operational efficiency across the region. They possess extensive global experience in business process transformation, compliance, and digital banking, having held leadership roles at Techcombank and Citi. Previously, they served as Director at APAC Compliance Pte Ltd, where they specialized in bespoke compliance programs, and as Regional Head at Standard Chartered Bank, overseeing solution delivery in Africa. Philip holds multiple certifications including Certified Scrum Master and has a passion for coaching and motivating staff to enhance service excellence.
Location
Singapore
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