Dana M. Shafer is the Senior Vice President of Global Human Resources at Bank of America, where they are responsible for implementing human resource strategies for a large operations center. With extensive experience in the banking industry, Dana has held various leadership roles at Bank of America, focusing on customer service, employee engagement, and process improvement. They earned a Bachelor of Science in Organizational Management with a concentration in Human Resources from the University of La Verne, graduating magna cum laude. Currently, Dana continues to impact organizational culture and employee relations within the company.
Location
Fontana, United States
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