Jimmy Saputra is an accomplished professional with extensive experience in the banking and IT sectors. Currently serving as AVP - Lead Engineer Telephony & Contact Center at PT Bank Mandiri (Persero) Tbk. since May 2010, Jimmy manages the Mandiri Contact Center System and leads IT Problem Management. Previously, a Senior Manager in IT Delivery Channels and Deployment Operations from November 2010 to August 2012, Jimmy contributed as a Co Project Manager. Prior roles include serving as RO Funding at PT. Bank Bukopin Tbk. and Relationship Officer Commercial at LippoBank. Jimmy holds a Bachelor's degree in Information Technology from BINUS University and a Master's degree in Marketing Management from Yayasan Administrasi Indonesia (YAI).
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