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Frances Keys is a Risk Change Manager with over 12 years of experience in the retail sector of banking. Currently, they serve as a Project Manager for Risk & Compliance at Santander UK, where they lead a team in a multi-site city center. Frances previously held various roles at Banco Santander, including Local Branch Manager, Branch Director, and Community Hub Director. Their career also includes experience as a Personal Banking Adviser at Alliance & Leicester and as a Post Office Manager. Passionate about personal and professional growth, Frances is dedicated to developing individuals within their team.