Érica Conceição is a Senior UX Writer at Bradesco, where they manage and guide a team of UX writers while advocating for user needs in product design. With over 9 years of experience, Érica has previously worked as a freelance translator, proofreader, and content writer, and has held roles at companies such as Lionbridge and The Bakery Brasil. They have a background in teaching English and a strong interest in UI/UX design, which led them to volunteer on a professional matching social network project in France. Érica is currently expanding their expertise through training courses in Technical Writing at Alura.
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