Courtney Sheehan is a dedicated professional with a strong background in member services and sales within the sports industry. Currently serving as the Coordinator of Member Services for the Baltimore Orioles since February 2020, Courtney oversees the Birdland Rewards program and manages member-exclusive events, contributing to significant revenue generation through the organization of giveaway packages. Previous experience includes roles as a Junior Account Executive and Ticket Sales Representative with the Orioles, where exceptional customer service and sales efforts were emphasized. Prior experience with the Cleveland Cavaliers as an Account Executive involved outbound calling and relationship management. Courtney holds a Bachelor's Degree in Sports Management from Ohio University and has a diverse work history that includes various sales and customer service positions.
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