Dakota Young is a seasoned professional with extensive experience in operations and customer success. Currently serving as Director of Operations at Bakkt since February 2024, Dakota previously held the role of Senior Account Manager at arrivia from July 2023 to February 2024. Dakota's tenure at Bakkt also includes positions as Senior Lead of Customer Success, Team Supervisor, and Travel Specialist from January 2017 to July 2023. Prior experience includes roles at Bridge2 Solutions, Desert Botanical Garden, Phoenix Zoo, Massage Envy, A Homemade Plan, and Keswick Multi-Care Center. Dakota holds a Bachelor's degree in Management of Aging Services and a Minor in Entrepreneurship from the University of Maryland Baltimore County, acquired between 2011 and 2014.
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