Amr Morsy is an experienced Application Support Manager currently leading a team of 20-25 application support engineers at Bahwan CyberTek since June 2022. With a strong background in application support, Morsy previously worked as an Application Support Specialist at the Roads and Transport Authority, where responsibilities included managing high-priority incidents and production reporting. Additional experience includes roles at Emaar, ALDAR, and Majid Al Futtaim, focusing on incident management, service improvements, and overseeing UAT processes. Morsy began a career in technical support at Vodafone and Telecom Egypt, developing expertise in technical problem resolution and customer satisfaction. Morsy holds a Bachelor’s degree in Electrical Engineering with a focus on Computer Engineering from the High Institute of Engineering of 6th of October City.
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