Ferdinand Gatchalian CGSP is an experienced hospitality professional currently serving as Duty Manager at Seda Hotel BGC since July 2023. Prior to this role, Ferdinand held positions at AyalaLand Hotels and Resorts as Guest Service Center Supervisor for nearly 11 years, and at Best Western Premier F1 Hotel as Premier Assistance Supervisor, where responsibilities included overseeing operations and training staff for customer service excellence. Early experience includes roles as a Customer Service Representative at 24/7 Customer Philippines, Processing Executive at HSBC Electronic Data Processing (Philippines) Inc., and Guest Service Agent II at Intercontinental Hotel Manila. Ferdinand's educational background includes a degree in Business Systems and Computer Programming from Systems Technology Institute and attendance at Pamantasan ng Araullo.
Location
Quezon City, Philippines
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