Amy Cawthorne is an experienced professional in the hospitality and healthcare industries, currently serving as Billing Specialist III at Aya Healthcare since November 2021, following previous roles including Billing Specialist II and Payroll Coordinator. Prior experience at The Walt Disney Company encompasses various managerial and guest experience positions from July 2019 to November 2021 and includes roles such as Guest Experience Manager - Housekeeping and Complex Housekeeping Manager at Walt Disney World Swan and Dolphin, where oversight of over 300 Cast Members was maintained. Additional roles at Disney included Guest Talent Coordinator, Park Operations Coordinator, and several guest services positions. Cawthorne holds a Bachelor of Arts in Music from PennWest Edinboro and a Bachelor of Arts in Music Teacher Education from Mercyhurst University.
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