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Sérgio Ribeiro is a graduate in Information Systems and currently serves as Head of Operations at Axenya, where they lead various departments with a focus on operational efficiency and technology integration. They have previously held positions such as a Junior IT Analyst at Desin Company and a Mid-level IT Analyst at Super Brands, contributing significantly to IT infrastructure and CRM management, particularly with the HubSpot platform. Sérgio has experience in overseeing teams, managing contracts, and implementing system improvements across multiple companies, including Desinchá Company and Jotatei Servicos De Informatica.