Melissa Jackson is an accomplished project manager with extensive experience in IT and business change management, particularly within the insurance sector. Currently serving as CIO Portfolio Transformation Lead at Aviva since February 2018, Melissa has held various roles, including CIO Office Lead and Cyber Governance Lead. Prior to this, Melissa managed significant projects at both Aviva and Brightside Insurance, focusing on integration and product consolidation. Notable achievements include the successful delivery of a multi-platform project at Brightside and the management of the Business Readiness work stream for pension reforms at Friends Life UK. Melissa's leadership in managing large teams and complex projects has garnered positive feedback from executive stakeholders.