Kristen Thomas possesses extensive experience in corporate development and customer operations, currently contributing to Avaya since November 2014 in roles including Corporate Development & Operations, Cloud Partner Success Specialist, and Customer Operations. In these positions, Kristen supports M&A and integration activities, manages customer experience from order to billing, and facilitates onboarding for cloud business partners. Prior experience includes a Training Associate role at Global Knowledge Training, where Kristen delivered IT and business process training, and a Renewals Manager position at Relias Learning, successfully retaining 93% of customers. Additional roles span logistics and sales support at companies like Hagemeyer North America and Barloworld Handling Ltd. Kristen holds education credentials from the University of South Alabama and Murphy High School.
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