ÂÜÀòÂÒÂ×

Mário Quinteira is an experienced IT professional with a diverse background in engineering and management. Mário has held key positions such as Senior Engineer at Maksen, Head of IT Service Operations at Auchan Retail, and various roles in project and operations management across notable companies including Vodafone, ZON TV Cabo, and Niscayah. Mário's expertise encompasses service quality management, remote services development, and performance analysis, leveraging knowledge in defining Key Performance Indicators (KPIs) and implementing processes to enhance service quality standards. Mário's educational credentials include certifications in Design Thinking from Design Thinkers Academy, international coaching from ICL Instituto de Coaching e Linguística, and an executive program from Universidade Católica Portuguesa, complemented by a background in Computer Engineering.