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Sarah Walker

Lead Customer Experience Strategist

Sarah Walker, MBA, possesses extensive experience in the hospitality and customer service industries. Notable roles include Guest Services Agent and Front Desk Supervisor at Starwood Hotels & Resorts Worldwide, where Sarah implemented green initiatives and cross-training in accounting. As Director of Revenue Management at HEI Hotels & Resorts, leadership support was provided for $22 million in annual rooms revenue, alongside the creation of effective pricing tools. Experience at Hilton involved maximizing revenue for a portfolio of hotels, while a recent position as Lead Customer Experience Strategist at AT&T demonstrated a commitment to improving team morale and customer service excellence. Sarah holds an MBA in Finance from The University of Texas at Dallas and dual Bachelor's degrees in Economics and Political Science from Colorado State University.

Location

Dallas, United States

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