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Maiya Marshall has extensive experience in risk management and customer service, currently serving in the Office of the President at Atlantic Union Bank since June 2019, where responsibilities include handling executive escalations and complex customer issues. Prior roles include Risk Management Analyst at Atlantic Union Bank, Customer Service Manager at Home Care Delivered, and Executive Resolutions Coordinator at Capital One, where Maiya supported the Office of the President and researched regulatory complaints. Maiya's educational background includes a Master's in Business Administration focused on Management and Operations from the University of Phoenix, a Bachelor's in Business with HRM Certification, and an Associate's degree in Business Administration from Strayer University.