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John Crocker is a self-motivated IT professional with 30 years of industry experience, currently serving as the Head of Service Management and Operations at ASX. They previously held positions at Commonwealth Bank as the Service Management Group Practice Lead and Manager of Systems Resilience and Integrity, as well as Project Manager at EDS, an HP company. John began their career as an Information Analyst at EDS, where they also gained experience in project management. They earned a degree in Business, specializing in e-Business, from Western Sydney University from 2006 to 2011.