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Susan Hileman is a seasoned professional currently serving as the Chief of Staff and Senior Director of Strategy to the CISO at Ascension. With experience in various leadership roles, including Chief Operating Officer at Loom Security, they have a strong background in operational scaling, project management, and client success. Susan previously held positions at companies such as Sprint, C2FO, and Cyderes, where they excelled in financial analysis, project delivery, and team development. They are a certified ScrumMaster® and Project Management Professional (PMP), and are pursuing a Bachelor's degree in Business Administration, Management and Operations at Washburn University.