Sourav Sharma has extensive experience in IT and technical support, beginning as an Officer at RBS International from January 2013 to May 2016. Following this role, Sourav worked at Convergys Intelligent Contact as a Technical Support Help Desk from May 2016 to October 2016. From October 2016 to July 2023, Sourav served as a Lead IT Engineer at Artech L.L.C., overseeing operational support for server, storage, and network infrastructures while managing Office 365 environments and conducting migrations. Currently, Sourav holds the position of Sr. Technology Consultant at Archetype, focusing on procurement management and team training on technology and soft skills, along with managing Office 365 products.
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