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Michael Ambrosia is the Senior Director and East Region Head of Service at Applied Materials, where they lead a service organization focused on customer installation, repair, and maintenance of semiconductor tools. With extensive experience in engineering and customer service, Michael previously held leadership roles at GE and Philips Health Systems, managing large teams and driving operational excellence in healthcare environments. They hold an MBA in Operations from the Weatherhead School of Management at Case Western Reserve University, a BSME in Mechanical Engineering from Ohio University, and a Master's in Biomedical Engineering from Cleveland State University. Additionally, Michael possesses a Professional Engineer license in the State of Ohio and is a certified Project Management Professional.