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Steffi Ng is a Worldwide Digital Commerce Readiness Program Manager at Apple, where they have strategized and implemented new product launches to enhance the customer shopping experience. With a robust background in program and project management, Steffi is certified as a Six Sigma Black Belt and has led significant initiatives aimed at operational excellence across global organizations. Prior to their current role, Steffi held various positions at Apple and Clariant, focusing on sales support, process improvement, and retail operations in the Asia Pacific region. Steffi’s educational pursuits include coursework in project management and communication at prestigious institutions, complementing their Bachelor of Business Administration degree from The Hong Kong University of Science and Technology.